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International Medical Services & Business Development
Official Site of the Medical Center – University of Freiburg

Make an Appointment

Please note that IMS is not authorised to settle accounts with health insurances. If you are planning on using a European Health Insurance Card (formerly E111) or an S2 form (formerly E112) to cover your treatment costs, unfortunately IMS cannot handle your inquiry or make your appointments for you as this demands a different procedure. We will be glad to put you in touch with the appropriate department of our Medical Center. Please note that if you choose to have your treatment organised by IMS and we make appointments for you, you choose to do so as a private patient. It is not possible to switch from private patient to your EU health insurance coverage once our administrative process has commenced!

Make an Inquiry

Persönliche Daten (E)
How did you find our hospital?
I want to use encrypted E-Mail communication (registration required)*
I have read the Privacy Policy*
Collection of Personal Data*

I agree that personal data may be made available to the following parties under stringent security measures. I have been informed that I may withdraw my consent at any time.

I have been informed that within the framework of my treatment at the Medical Center – University of Freiburg my personal data are collected, stored and, if need be, forwarded for medical, administrational and invoicing purposes to ensure the best possible planning and procedure of my treatment. A CRM (customer relationship management) system is applied. Data transmission follows stringent security measures and is, if possible, encrypted. If my enquiry/ treatment demands, data can be transmitted to any of the following:

  • German embassies and consulates
  • authorities in Freiburg (such as civil registry office, immigrations office)
  • interpreters & translation services
  • ambulance drivers in emergencies (also air ambulance)
  • hotels
  • courier services
  • wheelchair services at airports
  • drivers / taxi drivers
  • other authorities such as customs or the police 
  • pharmacies 
  • financial clearing centers
  • rehabilitation clinics 
  • medically specialised shops such as medical supply stores, opticians, hearing aid acousticians 
  • external physiotherapists 
  • additional medical facilities (e.g. health care centers)
  • funeral services

This declaration of consent is given voluntarily and I may withdraw it at any time. The legality of the data processing shall remain unaffected unless it is withdrawn.

*All the terms are subject to the law of the Federal Republic of Germany. Exclusive place of jurisdiction shall be Freiburg in Breisgau, Federal Republic of Germany.

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